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Submit Nominations For HDI Awards Program
HDI Motown is proud to enter our 8th year of participation in the HDI Awards Program **Click Here to learn more about the awards** We encourage everyone within the industry to nominate special...
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Customer Service Week October 7 – 11, 2013
Have you recently received recognition or praise for doing good work or providing an exceptional customer experience? If yes, think about how it felt. It feels great, absolutely fantastic! On the...
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Unleash your Networking Super Hero
Get connected to the right people (and not the wrong ones), and learn to be a great networker. Get inspired and learn how to create your inner networking super hero, to grow your business, and your...
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Delivering Premium Customer Service
Join HDI Motown for an interactive session on Delivering Premium Customer Service! Presented by: LaDonna Spragg Summary: This is an interactive session where we will discuss what makes up Premium...
View ArticleWe Proudly Present: HDI Motown Analyst of the Year, Desktop Tech of the Year
Please join us as we celebrate all the nominees and announce the 2013 Analyst of the Year and the 2013 Desktop Technician of the Year. Each year, HDI awards the highest honors in the IT service and...
View ArticleLeading Your Technology Team
Tips to Leadership so your Technology Team will Follow! Presented by: Brian Fox and Chris Walker What is Your New Year’s Plan to Lead your Technology Team? Is one of your new year’s resolutions to gain...
View ArticleCase Study: How One Service Desk Implemented HDI Principles
Presented by Kathy Duncan, Director of Support, Fiserv Having trouble implementing best practices learned at HDI meetings, classes, or webinars? Wondering how other real life service desks are doing...
View ArticleHDI 2014 ‒ A Digital Experience
Connect with a global audience of service and support professionals at HDI 2014 ‒ A Digital Experience! Tuesday, May 13, 2014 Pre-Event Workshop | 8:30 a.m. – Noon EDT The Digital Experience | Noon –...
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HDI Award Nomination
Stand Out in a Crowded Industry with an HDI Award You’re part of the HDI community — your commitment to providing superior customer service is proven. So why not get the accolades you deserve with...
View ArticleThe Practitioners Guide to Surviving IT Transformation
Friday, February 13, 2015 11:30 a.m. to 1:30 p.m. Stefanini, 27335 W. Eleven Mile Road, Southfield MI 48033 The Practitioners Guide to Surviving IT Transformation Presented by Rich Ackerman If you...
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